Paying your ticket: means and security
The moment to pay is often the one that worries you the most when buying tickets online. Good news: it is also the most supervised stage. In this section, we explain step by step how payment methods, banking security and the famous 3-D Secure validation step work. You'll know what to do if a payment fails, how to pay in installments when offered, and how to use a gift card or voucher. No need to be comfortable with the technique: we move forward together, calmly.
Where to start
Choose the topic that concerns you — each guide is short and reassuring.
Payment methods accepted
Bank card, mobile wallets, transfers: what you can generally use and how to choose.
Read the guideSecure payment and 3-D Secure
Understand the validation by your bank, the small code received and why it is protection for you.
Read the guidePay in installments
When it's offered, how it works, and things to check before getting started.
Read the guidePayment failure
A payment refused? The most common causes and simple solutions, in order.
Read the guideGift card and voucher
Where to enter a code, how it applies to the total, and what to do if it gets stuck.
Read the guideFinalize your order
The summary screen, last minute checks and order confirmation.
Read the guide